FAQ

Yes, to best service our brides we work by appointment only. Please contact us for an appointment before coming by so we can be there for you.​

Be courteous to other brides and call or message if you need to cancel an appointment so another bride may take your time slot.​

We may collect a nominal reservation fee at time of appointment confirmation, this will be applied to any bridal dress purchased the day of appointment.

Bring family and friends who will help you make your decision. Keep in mind that less is more as too many opinions can make your decision tougher. based on our space we do request to keep the count to 4.

We recommend you wear nude seamless undergarments. Bring pictures of your favorite dresses. Keep an open mind to try on something you may not have considered. We will need to know your occasion date to insure we do not show any dresses we cannot get on time for your wedding.

Our bridal dresses start at $995 up to $2,500 with the average dress price range between $1,100 - $1,500.

We love all of our brides and know we come in all shapes and sizes. We wanted to bring a greater selection of dresses for our brides needing a size 14 to 28. We curated a collection of dresses specially made for our curve brides to add to our current assortment.​

 

We work with our brides in mind to select the dresses best suited with their needs and what they are asking for. We do not carry every dress offered by the designers, however If time permits we are able to request a loaner for the appointment, if a loaner is secured a nominal appointment deposit may be required to cover the cost of the loaner. this will be applied towards a dress purchased the day of the appointment. Keep an eye out for trunk shows to preview new styles.

Most dresses will be made to order and generally will take 4 to 6 months for completion. We recommend ordering your gown 8 - 12 months prior to your occasion date allowing time for shipping and alterations. If time is tight some of our designers offer in stock options and rush orders, keep in mind additional charges may apply. Don't forget we also offer dresses for purchase off the rack.

Payment for my cut to order dress

We require a 60% non-refundable deposit to place your dress order. The balance is due within 7 days of arrival to our shop.​

Payment for a rush cut to order dress

100% non-refundable payment of your dress plus all shipping and rush fees are due at the time to place the order.​
Sorry we are not able to store your dress, a pick up appointment will need to be made within 14 days of dress arrival.​

Buying off the rack

found your dress and want to buy it off the rack, go for it! payment is due in full and take it home same day.​
All sales are final. no refunds, exchanges or credits are available.

All dresses will need some alterations, no matter the price.  We recommend a qualified seamstress to complete your alterations. To be on the safe side budget 30% of the total dress price.  exp. if the dress cost is $1,000, budget $300 for alterations.
Alterations should be scheduled a least 3 months prior to the occasion to allow enough time to complete. 

Sample sales are run on occasion to make room for new products. We offer mast sample sale dresses up to 70% off the original retail price.
Sample sales are a great opportunity to find a dress for much less. Book your appointment. Be prepared to purchase if you find your dream dress as its more than likely a one of a kind. We work with more than 1 bride during a sample sale, keep this in mind as space will be limited.

appointment times are shorter during a sale. All sample dresses are sold in "as is" condition and will be a final sale.

There are many reputable shops and companies offering dresses on line for sale. This is a choice a bride makes when comparing options for her experience. If this is a choice for you check it out thoroughly before purchasing. Read the fine print for special offers and and what you are getting.
If you are buying a dress on line from a salon they must be an authorized dealer for that designer or they are not able to fill the order. you can check this out by visiting the designer's website and check the store locator. If they do not appear, they are not an authorized dealer.
We work very hard for our brides and of course understand that we may not have what you are looking for, this we can handle. When you come to our store try a dress on and opt to purchase that dress online to save a couple of dollars consider that we worked hard for you to create an experience and help you say "YES" to the dress. We gave to you a memory you will treasure forever.